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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lara Kuhlman

Lara Kuhlman

October 3, 2024

5  out of  5
rating by Lara Kuhlman
"A great group of people! My customer service experience is always excellent."
We responded:
"Lara, our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you. - Shank"
Profile photo of Amanda Legros

Amanda Legros

September 19, 2024

5  out of  5
rating by Amanda Legros
"Diane has been so friendly and helpful after I was in an accident last week. She was able to get a rental car for me through my policy while we waited for the other insurance information. She has also answered all of my questions even when they were about the other insurance company. The receptionist Betty is also very friendly. Thank you ladies for everything!"
We responded:
"Amanda, thank you for sharing your positive experience with our team! That is exactly what we are here for. We appreciate you putting your trust in our office and we are grateful for your business. - Shank"
Profile photo of Tina Gionis

Tina Gionis

September 19, 2024

5  out of  5
rating by Tina Gionis
"Amanda is the best insurance agent ever. I had a client who needed a COI revised multiple times and Amanda ensured that it got done quickly so I didn't lose a job. I love working with her and recommend you work with her too!"
We responded:
"Thank you so much for your kind feedback, Tina! Your experience with our team is exactly what we strive for. We appreciate your business and look forward to serving your insurance needs for years to come! - Shank"
Profile photo of Sharese Chapman

Sharese Chapman

September 18, 2024

5  out of  5
rating by Sharese Chapman
"Absolutely hands down the best experience!!! Amanda rocks!!! She explained everything in language that made sense to a person not in the industry and she made suggestions for my policies that set me up for success!! I couldn't be more grateful. Thank you! Thank you!"
We responded:
"Sharese, thank you for taking the time to leave such a kind review! I’m happy to hear Amanda took such great care of you. My team and I are always here to serve you and your insurance needs! - Shank"
Profile photo of Hetul Patel

Hetul Patel

September 5, 2024

5  out of  5
rating by Hetul Patel
"Shank Kothare and his team, notably Amanda, are great. They respond quickly to questions and requests and provide excellent customer service. Really Impressed!"
We responded:
"Thank you for the fantastic review, Hetul! We’re delighted to hear that you found our process quick and easy, and that our team was friendly and knowledgeable. It’s our pleasure to help with your insurance needs, and we’re here whenever you need us! - Shank "
Profile photo of Ryan Lawson

Ryan Lawson

August 29, 2024

5  out of  5
rating by Ryan Lawson
"I have been a customer since 2003. My parents have been customers for over 40 years. They are experts in their field and their customer service is beyond exceptional. They know my entire family by name and I feel welcomed when I walk through their doors. It’s like walking into my own home. I have several policies with them and never have any issue when I need help. Anyone who has policies with them are truly being taken care of and treated like family."
We responded:
"Ryan, It has been an absolute pleasure to assist you in your time of need. The least we can do for our customers is give them the assurance that we will always have their back in this insurance world. - Shank"
Profile photo of Teresa A Lawson

Teresa A Lawson

August 29, 2024

5  out of  5
rating by Teresa A Lawson
"Shank Kothare and his team, notably Diane and Amanda, are great. They respond quickly to questions and requests and provide excellent customer service. We can reach them easily by phone or email. They help quickly in non-urgent and emergency situations. Like a good neighbor....."
We responded:
"Teresa, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Shank"
Profile photo of Rachel Bowlin

Rachel Bowlin

July 17, 2024

5  out of  5
rating by Rachel Bowlin
"Dianne and Amanda are AMAZING! ALWAYS A BIG HELP! BEST CAR INSURANCE I HAVE EVER HAD!!!!"
We responded:
"Rachel, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with Dianne and Amanda. - Shank "
Profile photo of Alyson Adams

Alyson Adams

July 11, 2024

5  out of  5
rating by Alyson Adams
"Diane helped me through the process of my car insurance claim and made the process simple and easy. She was readily available to answer any questions I had and provided quick responses. I will never question my decision in choosing StateFarm as my car/rental insurance. Thank you for being calm during a difficult time. I'm glad StateFarm is on my side!"
We responded:
"Alyson, any question that you have, our team is ready for! Thank you for trusting each of us to assist you in your time of need. - Shank"
Profile photo of Jeromy Jones

Jeromy Jones

July 8, 2024

5  out of  5
rating by Jeromy Jones
"I have recently transferred to Shank Kothare from a previous State Farm agent where I had to file a claim on May 11th due to a hit and run incident. I got absolutely no assistance from my previous agent in regards to my claim, dealing with some issues with the collision center that made repairs to my vehicle. I switched agents just last week and I received a call from Diane asking me to recap everything that happened day one of my claim until now, In less than 15 minutes from speaking to Diane and her making a phone call. I had results in minutes that's taken almost 2 months Diane was God sent and I greatly appreciate her and everyone involved at Shank's office. I've finally found an agent that cares about their Customer!!!"
We responded:
"Jeromy, I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review and your recommendation, we appreciate it. - Shank"
Profile photo of Kaylynn McGuire

Kaylynn McGuire

July 2, 2024

5  out of  5
rating by Kaylynn McGuire
"Really sweet, helpful thorough and insightful. I appreciate her help so much. Thanks Amanda!"
We responded:
"Kaylynn, I appreciate you allowing us to serve your insurance needs. Our customers give us the greatest pleasure knowing we have fulfilled their experience positively! Thank you. - Shank"
Profile photo of Shavone Ewin

Shavone Ewin

May 30, 2024

5  out of  5
rating by Shavone Ewin
"I have been working with this office for years, they are absolutely amazing!! Diane is so knowledgeable. She has helped me with claims witch we know can be frustrating. Amanda is always ready and willing to help. I thank them all they are wonderful!!"
We responded:
"Shavone, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Shank"
Profile photo of Karen Riekeman

Karen Riekeman

May 10, 2024

5  out of  5
rating by Karen Riekeman
"This office could not be nicer or more helpful. Diane, who handles claims for the office, went out of her way to make sure our claim was handled carefully and called to check on things several times during the claim process. Our claim was a tricky one due to several factors but they took care of it with flying colors. Thank you."
We responded:
"Karen, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Shank"
Profile photo of Courtney Grant

Courtney Grant

May 6, 2024

5  out of  5
rating by Courtney Grant
"I will never, EVER leave Shank as my insurance agent. He is epitome of a beautiful human. My children and I were in an accident involving a pedestrian, which was horrific for all involved. While the pedestrian was ok, I was (mentally) not. I couldn't find my insurance cards and called him late in the evening. He picked up on the first ring and in under 10 minutes I had what I needed. This is not an insurance agent; he is literally a good neighbor... and is always there."
We responded:
"Courtney, my team and I will always be here for you! We care for our customers deeply and we're proud to serve you each day. Thank you for your very kind review! - Shank "
Profile photo of EvaS

EvaS

May 1, 2024

5  out of  5
rating by EvaS
"Amanda was amazing - we had a hard time finding homeowner's insurance through no fault of our own, and they pulled through and made it happen, even going so far as to come out and take pictures to satisfy the underwriters. Amanda walked me through the whole process and communicated like a star. Highly recommended!"
We responded:
"Thank you, EvaS! We're glad to hear that you had a great experience with our team! The best compliment my team and I can get is being recommended to others! - Shank "
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Lisa

March 10, 2024

5  out of  5
rating by Lisa
"I cannot say enough about Diane. She has always been there for me, even calling me on a Sunday. She goes above and beyond and truly cares about her clients."
We responded:
"Lisa, It is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Shank"
Profile photo of K Steele

K Steele

January 30, 2024

5  out of  5
rating by K Steele
"Amanda was truly amazing throughout the entire transition from my former insurance to State Farm. She was through and easy to chat with! She understands that my schedule is ridiculous and offered to text with me so that we could still proceed. Absolutely worth it to switch! Finally feel like my car insurance company is there for me!!"
We responded:
"Thank you for your kind review, K! We are so glad Amanda could help you and she was able to make your transition a smooth one. Welcome to State Farm! - Shank "
Profile photo of Desiree Whitlock

Desiree Whitlock

November 17, 2023

5  out of  5
rating by Desiree Whitlock
"This office is just wonderful!! They are excellent in their service and they really do care about their customers. I would not go anywhere else. We have been State Farm customers for 40+ years. Thank you Shank and staff!!"
We responded:
"Thank you for the kind words, Desiree! We love to hear that our team has made you want to stick with State Farm for over 40 years. Your dedication means so much to our office! "
Profile photo of Robert Werkheiser

Robert Werkheiser

November 16, 2023

5  out of  5
rating by Robert Werkheiser
"Shank and his team always provide excellent service. Prompt response times, thorough and enjoying loving on their clients👍"
We responded:
"Robert, We hope to serve you for a lifetime, as it is important to my team and I that your experience is top notch each time. - Shank"
Profile photo of Matheus Teixeira Canteri

Matheus Teixeira Canteri

November 13, 2023

5  out of  5
rating by Matheus Teixeira Canteri
"Can’t say how happy I am with the efficiency and attention they offer. Amanda Adams has helped me with auto and renters insurance and made everything easy and quick."
We responded:
"Matheus, thank you for taking a moment to share your experience with us. We appreciate all feedback as we're always striving to go above and beyond for our customers! My team and I look forward to serving you for a lifetime! - Shank "
Profile photo of Gabe Chrismon

Gabe Chrismon

October 12, 2023

5  out of  5
rating by Gabe Chrismon
"Shank is not only a great guy, but a fantastic agent. Dianne and the rest of the crew in Shank’s office take care of their customers like no other insurance company I have seen!"
We responded:
"Gabe, my team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Shank"
Profile photo of Jenna Kartune

Jenna Kartune

September 9, 2023

5  out of  5
rating by Jenna Kartune
"Amanda was incredible with finding our family coverage with State Farm. Her quote beat all the others and the process was seamless! Highly recommend Amanda and this agency!"
We responded:
"Jenna, thank you for providing us with a great rating! We appreciate your recommendation and support! Call us anytime. - Shank"
Profile photo of Katie Casey

Katie Casey

August 31, 2023

5  out of  5
rating by Katie Casey
"Above and beyond service! Amanda is always quick to respond and offers very competitive rates. Her knowledge and expertise make the whole process easier."
We responded:
"Katie, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Shank"
Profile photo of Demario Robinson

Demario Robinson

July 5, 2023

5  out of  5
rating by Demario Robinson
"Cheryl biddle deserves a catfish Dinner thank u so much"
We responded:
"Demario, our doors will always be open to you and your family! We appreciate you and your business! - Shank"
Profile photo of Brittnee Kennedy

Brittnee Kennedy

July 3, 2023

5  out of  5
rating by Brittnee Kennedy
"Amanda was great! She was quick, responsive, answered all of my questions, and got me a great rate that beat my current rates and other rates as well! Great experience!"
We responded:
"Brittnee, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Shank"