State Farm® Insurance Agent Shank Kothare

"Amanda at the Shank Insurance State Farm Agency is the definition of customer service. After my former account contact left the company, I didn't know who was handling my account going forward. When I called to cancel my policy thinking that I found something more reasonably priced, Amanda was quick to find items in my policy that I wasn't getting credit for. She is responsive, educated with the products, and experienced. If the overall service industry was as consistent as Amanda, we'd all have a much better experience. Thanks!"

"The plastic water supply line to my refrigerator developed a tiny leak while I was away for three weeks. Hard wood kitchen floor was soaked. Diane Leftwich, Office Manager at Shank Kothare State Farm, got me started with my claim and gave me just the advice I needed. I will always have my insurance with Shank and Diane and always have a braided stainless steel water supply line to my refrigerator."

"Everyone at Shank’s office is truly amazing. Amanda is always quick to call me back when I need her and she stepped in and said she would take care of everything when I was having a home built and needed to add homeowners insurance. I didn’t have to do anything. I’ve been with them for years and have no plans to go anywhere else!"

"A great group of people! My customer service experience is always excellent."

"Diane has been so friendly and helpful after I was in an accident last week. She was able to get a rental car for me through my policy while we waited for the other insurance information. She has also answered all of my questions even when they were about the other insurance company. The receptionist Betty is also very friendly. Thank you ladies for everything!"

"Amanda is the best insurance agent ever. I had a client who needed a COI revised multiple times and Amanda ensured that it got done quickly so I didn't lose a job. I love working with her and recommend you work with her too!"

"Absolutely hands down the best experience!!! Amanda rocks!!! She explained everything in language that made sense to a person not in the industry and she made suggestions for my policies that set me up for success!! I couldn't be more grateful. Thank you! Thank you!"

"Shank Kothare and his team, notably Amanda, are great. They respond quickly to questions and requests and provide excellent customer service. Really Impressed!"

"I have been a customer since 2003. My parents have been customers for over 40 years. They are experts in their field and their customer service is beyond exceptional. They know my entire family by name and I feel welcomed when I walk through their doors. It’s like walking into my own home. I have several policies with them and never have any issue when I need help. Anyone who has policies with them are truly being taken care of and treated like family."

"Shank Kothare and his team, notably Diane and Amanda, are great. They respond quickly to questions and requests and provide excellent customer service. We can reach them easily by phone or email. They help quickly in non-urgent and emergency situations. Like a good neighbor....."

"Dianne and Amanda are AMAZING! ALWAYS A BIG HELP! BEST CAR INSURANCE I HAVE EVER HAD!!!!"

"Diane helped me through the process of my car insurance claim and made the process simple and easy. She was readily available to answer any questions I had and provided quick responses. I will never question my decision in choosing StateFarm as my car/rental insurance. Thank you for being calm during a difficult time. I'm glad StateFarm is on my side!"

"I have recently transferred to Shank Kothare from a previous State Farm agent where I had to file a claim on May 11th due to a hit and run incident. I got absolutely no assistance from my previous agent in regards to my claim, dealing with some issues with the collision center that made repairs to my vehicle. I switched agents just last week and I received a call from Diane asking me to recap everything that happened day one of my claim until now, In less than 15 minutes from speaking to Diane and her making a phone call. I had results in minutes that's taken almost 2 months Diane was God sent and I greatly appreciate her and everyone involved at Shank's office. I've finally found an agent that cares about their Customer!!!"

"Really sweet, helpful thorough and insightful. I appreciate her help so much. Thanks Amanda!"

"I have been working with this office for years, they are absolutely amazing!! Diane is so knowledgeable. She has helped me with claims witch we know can be frustrating. Amanda is always ready and willing to help. I thank them all they are wonderful!!"

"This office could not be nicer or more helpful. Diane, who handles claims for the office, went out of her way to make sure our claim was handled carefully and called to check on things several times during the claim process. Our claim was a tricky one due to several factors but they took care of it with flying colors. Thank you."

"I will never, EVER leave Shank as my insurance agent. He is epitome of a beautiful human. My children and I were in an accident involving a pedestrian, which was horrific for all involved. While the pedestrian was ok, I was (mentally) not. I couldn't find my insurance cards and called him late in the evening. He picked up on the first ring and in under 10 minutes I had what I needed. This is not an insurance agent; he is literally a good neighbor... and is always there."

"Amanda was amazing - we had a hard time finding homeowner's insurance through no fault of our own, and they pulled through and made it happen, even going so far as to come out and take pictures to satisfy the underwriters. Amanda walked me through the whole process and communicated like a star. Highly recommended!"

"I cannot say enough about Diane. She has always been there for me, even calling me on a Sunday. She goes above and beyond and truly cares about her clients."

"Amanda was truly amazing throughout the entire transition from my former insurance to State Farm. She was through and easy to chat with! She understands that my schedule is ridiculous and offered to text with me so that we could still proceed. Absolutely worth it to switch! Finally feel like my car insurance company is there for me!!"

"This office is just wonderful!! They are excellent in their service and they really do care about their customers. I would not go anywhere else. We have been State Farm customers for 40+ years. Thank you Shank and staff!!"

"Shank and his team always provide excellent service. Prompt response times, thorough and enjoying loving on their clients👍"

"Can’t say how happy I am with the efficiency and attention they offer. Amanda Adams has helped me with auto and renters insurance and made everything easy and quick."

"Shank is not only a great guy, but a fantastic agent. Dianne and the rest of the crew in Shank’s office take care of their customers like no other insurance company I have seen!"

"Amanda was incredible with finding our family coverage with State Farm. Her quote beat all the others and the process was seamless! Highly recommend Amanda and this agency!"