Shank Kothare

"As a long time customer of State Farm I have nothing but praise for the way the company has been there for me when I needed. After several years with my original agent I have transferred all my policies to Shank Kothare's office. Full disclosure: I am a previous employee of Shank's, while that may seem to prompt bias, it has also given me a good deal of behind the scenes knowledge. The amount of effort and care given to every one of their customers is above and beyond. I am very impressed and happy to have the support of such an exemplary team within a company that prides itself on service. Thanks for all you do: Shank, Diane, Amanda, Cheryl, and Betty Ann."

"We switched to Statefarm after meeting Shank at the Ymca. Amanda found us every discount she could and we ended up saving a lot on our auto insurance. Every person that works in Shank’s office is always so nice and very helpful. Diane has helped us multiple times and never made us feel like we were bothering her! My husband had a wreck and were scared and didn’t really know what to do. We called Diane and she took care of everything for us and within one week we had a check in our hands and were able to purchase a new car. I would recommend Shank and his team to everyone. Amanda is always is so sweet and helpful and Charles always makes us feel good when we call! I would give them 100 stars if I could!"

"This is office goes above AND beyond my expectations. They are super available and eager to help in anyway possible. I have had my insurance with this office for over 10+ years and I don't see myself leaving. This was further cemented during my last claim when a leak ruined my floor and Diane and Amanda were there for me every step of the way (as always)."

"First off, Shank's team is hands down one of the best teams working for State Farm! I personally work with Amanda Adams. She has made me feel like I'm he only client and has always been extremely quick with any task I bring her way dealing with any of my many insurance questions or needs. She is organized and has amazing communication!"

"Amanda is amazing!! She is not just a an agent but she is truly cares about her clients. When I had a tragic event occur earlier this year, Amanda reached out for two months just to see how I was doing. She goes out of her way to ensure that her clients are taken care of in every way possible. She has made this transition and the buying process simple and easy. If you're looking for an agent, she's the one!!"

"They take such great care of me from the moment I moved to TN. 6 years later and I'm still very satisfied with the customer service they give me. Any question or issue I've ever had they have taken very good care of me. Very responsive and always friendly. Excellent service! No complaints at all."

"If anyone is looking for an Agent in the Nashville/surrounding area please reach out to Shank Kothare office and staff! My close to 5 yr experience with this Team has been nothing short of Amazing! From remembering my Birthday each year a card in the mail to handling all of my policies. “Thank You” is definitely not enough but him and his Team will tell you it’s their job to ensure their clients have everything they need and will drop everything to get you what you need. **Highly Recommended** Definitely more stars than 5 are needed for Shank Kothare State Farm Office!"

"I am - wife kicks me under the table at times - level of hard to please. Yet each person in this office get nothing but praise from me. I miss personalized service and hate when I pay a company to discover they only have one person who can help. Shank's office is one of those rare teams that are not just willing to help, but each of them actually know their stuff. Every interaction is pleasant. They give undivided attention as they walk you through everything, without feeling rushed. I could go on, but suffice it to say, if you can get them as your agent office do!"

"I've been a State Farm customer since I started driving (more years now than I'm willing to admit) - and always been pleased with their coverage, rates, offerings, etc. I feel like I get all I need, the best of it and at a reasonable price. I've never felt the need to shop around or go elsewhere. Shank Kothare is a great agent - but what really sets this bunch apart is the office team. They are professional, knowledgeable, friendly, efficient and responsive. IF they say they are going to call you back, they do and they do it timely. You don't have to follow up with them. Diane manages the office (as I understand it) and sets the tone and in my opinion, she is the epitome of customer service. I never have a bad experience, I never feel like an imposition or an interruption and I know I'm getting straight answers and accurate information concerning policy or questions which are important to me. I could go anywhere and get insurance. Money spends anywhere. What is more difficult, and getting harder to find, is a place where you feel respected and valued as a customer, and where you and your business is genuinely appreciated. Brand Confidence brought me to State Farm, but the outstanding customer service provided by Diane & Team is what keeps me there."

"We absolutely love this team! They make you feel like family. Amanda has always gone above and beyond to meet our needs. She makes any process so much easier and is always prompt and has such a sweet soul. Diane has always been helpful with any claims we have filed or had questions about. And she makes sure everything is on track and completed with satisfactory. And the fact that Shank calls you on your birthday, how can you beat that?! When we initially switched to this office he made sure to actually show us comparison charts on rates, coverage, etc. so that we understood and got the best coverage for our vehicles. There has even been occasions they have worked on something for us at home on a weekend. That shows compassion for their clients. We have been with this office for several years and although State Farm prices are usually more expensive than other companies, this team will always be my reason for giving them our business for all our vehicle, home, and business insurance needs. Highly recommend!!!"

"In July 2021 somebody totaled my car while it was parked in my parking lot where I live. Shank Kothare's office with State farm insurance took care of my case. I got a settlement of more than what I thought I would get, and faster than I thought I would get it. I've been with this agency for quite a few years and will continue with them. Thank you Diane, and thank you shank. I firmly suggest having uninsured motorist as part of your plan, it saved me at least $500 off the top, plus much more later it's a good move for a couple more dollars. I also got the renters insurance. Signed Timothy s"

"When I tell you this is an awesome Team! My Amanda is the bomb dot.com I was facing difficulty getting approval for life from my primary physician, it was a long and drawn out ordeal. But my "Amanda" continued to work her magic and still made sure, that I still would be covered, no matter what! Please if you are considering life insurance, home rental insurance Try the Shank Kothare Team!"